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Terms & Conditions

A legal disclaimer

Terms & Conditions

Welcome to Avion Holidays. By booking a service or accessing our website, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

1. General Information

  1. Avion Holidays acts as a travel facilitator between customers and service providers such as airlines, hotels, transport companies, resorts, and activity operators.

  2. All bookings are subject to availability and confirmation from the respective service providers.

  3. Avion Holidays reserves the right to update or modify these Terms & Conditions at any time without prior notice.

2. Booking & Confirmation

  1. A booking is considered confirmed only after receiving the advance payment and written confirmation from Avion Holidays.

  2. Prices shared in brochures, social media, or website may change based on seasonal demand, availability, or supplier revisions.

  3. All travelers must verify their personal details, travel dates, and itinerary before confirmation. Avion Holidays is not responsible for errors provided by the customer.

3. Payments & Refund Policy

  1. Payments must be made as per the schedule shared at the time of booking.

  2. Failure to make timely payment may result in cancellation of booking without refund.

  3. Refunds are subject to the policies of airlines, hotels, transport companies, and other suppliers.

  4. Avion Holidays service charges are non-refundable under any circumstances.

  5. Refunds, if applicable, may take 7–30 working days, depending on supplier processing times.

4. Cancellation Policy

  1. Cancellation charges depend on the package type, travel date, and specific policies of service providers.

  2. Airline tickets, visa fees, travel insurance, and service charges are strictly non-refundable.

  3. Cancellations must be requested in writing (WhatsApp/Email). No verbal cancellations will be accepted.

5. Changes to Itinerary

  1. Any modification requested by the traveler after confirmation may attract additional charges.

  2. Avion Holidays may modify the itinerary due to weather conditions, political situations, or operational reasons.

  3. Replacement services will be offered wherever possible, but no guarantee can be given for the same experience.

6. Travel Documents & Visa

  1. Travelers are responsible for carrying valid passports, ID proofs, visas, and any required travel documents.

  2. Visa approval is at the discretion of the embassy/consulate, and Avion Holidays is not responsible for rejection or delays.

  3. Visa fees and processing charges are non-refundable even if the visa is rejected.

7. Health & Safety

  1. Travelers must ensure they are medically fit to travel.

  2. Any medical expenses, hospitalization, or emergency evacuation charges during the trip are to be borne by the traveler.

  3. Avion Holidays is not liable for any loss, injury, damage, or accident during travel.

8. Travel Insurance

  1. Travel insurance is highly recommended for all travelers.

  2. Avion Holidays may assist in purchasing insurance, but all claims must be handled directly with the insurance company.

9. Responsibility & Liability

  1. Avion Holidays is not responsible for delays, cancellations, or service interruptions due to natural disasters, weather, strikes, accidents, or geopolitical issues.

  2. We are not liable for loss of personal belongings, luggage, or documents during the trip.

  3. Activities such as water sports, adventure tours, and other high-risk experiences are done at the traveler’s own risk.

10. Hotel Policies

  1. Room types, bed types, early check-in/late check-out are subject to availability and hotel policies.

  2. Additional charges may apply for room upgrades, extra guests, child policies, or special requests.

11. Conduct & Behavior

  1. Travelers are expected to maintain respectful behavior during the trip.

  2. Any damage caused to property or violations of local laws must be compensated by the traveler.

12. Photography & Media

  1. Avion Holidays may use non-personal travel photos or testimonials for promotional purposes unless explicitly declined by the traveler.

13. Acceptance of Terms

By making a booking with Avion Holidays, you acknowledge that you have read, understood, and agreed to all Terms & Conditions listed above.

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